Privacy Policy

What we collect

| What | Why | Kept for | | ------------------------------------------------------------------- | ---------------------------------------------------------------------- | ------------------------------------------------------------------------------- | | Account email, name, hashed password | Sign-in and support | Until you delete the account | | Uploaded photo | To render your video | Passed to the model provider for the job; their copy is deleted within 24 hours | | Generated video | So you can re-download it | Until you delete it, or the account | | Prompts and generation settings | To run the job and show your history | With the task, until you delete it | | Credit, order and subscription records | To charge correctly and to refund | As long as tax and accounting rules require | | IP address, user agent, country, referrer and campaign parameters | Security, fraud prevention, and knowing which channel brought you here | With the account record | | Product events (for example: a render started, a paywall was shown) | To fix conversion problems | With the account record |

We do not use advertising trackers, and we do not sell personal data.

Uploaded photos

Your photo is sent to our model provider so the video can be rendered. That copy is deleted from their storage within 24 hours. We keep the resulting video, not the original upload, so a later re-download does not depend on the photo being retained anywhere.

Upload only photos you have the right to use and, where a photo shows another person, photos you have their permission to use.

Generated videos

Finished videos are stored in our own object storage and are served only to a signed-in session that owns the task. They are not public and are not indexed. Downloading a video does not change what we keep; delete it from your account when you no longer need it.

Cookies

We use a small number of first-party cookies that the product needs to work: your session, your chosen language, your theme, and your cookie choice. These are strictly functional. With your consent we also load analytics, which counts visits to understand which pages work; you can decline it and keep using the site.

Sharing

We share data only with the processors that make the service work — the model provider, our payment provider, our email sender, our hosting and database provider — and only as far as needed. We disclose data to authorities only where the law requires it.

Your rights

Depending on where you live you can ask for a copy of your data, ask us to correct it, or ask us to delete it. You can delete videos and, on request, the whole account from the settings area or by writing to us. Deleting the account removes the account, the generation history and the stored videos; order records are kept for as long as tax rules require, with everything else removed.

Security

Passwords are stored as one-way hashes. Provider credentials are held server-side and never reach the browser. No system is perfectly secure, so choose a strong password that you do not reuse.

Contact

Privacy questions and deletion requests go to contact@ozilai.video.